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This company is not yet accredited. To learn more, see reviews below or submit your own. Keep an eye on your inbox, the lastest consumer news is on it s way! A link has directed you to this review. Its location on this page may change next time you visit. I arrived at 1: One employee came walking through and assured me someone would help me shortly, so I thought maybe they are just really busy and gave them the benefit of the doubt because I was early and the time for me to arrive was 1: Well, one computer was working and the credit card machine was not.
On the other desk, the credit card machine was working and the computer was not. So the man standing in front me was asked could he come back later and pay because the system was down and the man agreed and the, I guess manager, asked for an email and phone number and they left. Then he asks me how can help. I said I had an appt and he turned around to the computer that was looking and found my order. He asked for my keys and told me the vehicle would be done sometime this afternoon.
I responded that I had an appt and would just wait for my vehicle because I was from out of town and had no way of going anywhere. He asked could I call for a ride. Again I explained I was from out of town. He then said that when making an appt online that does not guarantee that s when my car would be worked on. That is what appt are for. I asked how long would it be before they would get to it and I would just come back. He said 45 min. I said so if I come back in 45 min then they would begin to work on it.
Again I explained I have no way for someone to come pick me up. I still have the email with my original time and info. I asked for the tires I was looking for and he said they had them and I asked him how long before they could get to my vehicle. He said they would have it done in less than 2 hours and they were packed with people.
Guess what? A place that I did not have an appt for had my vehicle complete and I was on the road passing the NTB at 3: The time I was suppose to return so NTB could work on my vehicle. I have never complained about a company before publicly. But I will about this. This is poor management. Also while I was at NTB someone called and the salesman answered the phone and couldn t even give direction on how to get to the store.
Purchased 4 new tires in Came in to replace two in March of with road hazards. Came in July with nail in one of the tires purchased in March Catonsville location. Catonsville did not have the tire. I was sent to the Owings Mills location to have the tire put on but needed to wait 2 hrs. Went to Owings Mills who was not aware I was coming. They checked the tires on my car and stated they could not put they tire on my truck because the tires did not match.
I was so frustrated and overwhelmed with unbelief a company would treat a customer this way. The manager wanted to offer me a deal to buy two tires. I said no. He then wanted me out of the store and threaten to call police. The police were called. The police and I talked. He talked to NTB mgr and came back to me and stated it s all about money. I ask the officer to ask the mgr Dave to send the tire to Catonsville.
He would not base on what the district mgr told him to do. I went back to Catonsville. Spoke with district mgr Matt by cell ph, who at first refused to replace the tire. Called to talk with mgr Lance at Catonsville 4 hrs later traveling in rush hour traffic. Matt approved to replace the tire. However I was instructed to come back the next day because Lance was leaving for the day after being there for 12 hrs.
And Matt was going home. I was contact at 10 am the next day by Lance. My tire was there. I arrive within 15 mins. Lance was by and Tony chose to help customer that came in after me. All I can say is horrible, horrible, horrible Catonsville and Owings mills. The sad thing is I have two tires on my truck that may have to be serviced. I had a flat on my car in and purchased two tires thru NTB.
Everything went great. We had engine problems in early and decided to have the car towed for service. I was removing personal items from the car and trunk when I noticed we didn t have the donut. I called NTB and spoke to the manager about it and was told after he looked around the shop for it that NTB would replace it. So every two weeks I would call the manager and check on the status of the replacement.
In late April we learned that the manager wasn t there any longer and James would be taking care of us. Here it is July and no donut!! I was going to work today and I had a flat and no donut. When I spoke to James he told me he was looking for one but that he couldn t tell me when he would have it for me. I was very upset and told him how long are we going to have to wait So I asked for his boss s name and number. I was informed that as soon as we hang up he s calling his boss to tell him our conversation.
I told him no problem - tell him. So I called his boss and got his voice message twice. After lunch Shawn called for David, James boss. I was told that NTB was looking for a replacement donut but at the junkyard. They lead us to believe that they were getting it from the dealer and now Shawn tells me that as a customer service to us they would locate a donut for us but we would have to buy it.
I told him that "if NTB had no intention of replacing this donut at their expense why would you look for that item for months? Since I had bought tires from NTB in Kirkwood, Mo and it was close to my residence I called AAA and had it towed there to have them check out the problem and tell me what was needed to fix this. Then I was given the keys and attempted to drive off, pulling onto a very busy road in 5 pm traffic. As I pulled out onto Manchester Rd.
I hit the emergency brake, got my car away from oncoming traffic and went back into the store and was very upset. Manager listened as I told him what happened, he remarked that s weird because three other techs test drove your car and said the brakes went all the way to the floor on them too I could have gotten hit or hit some innocent person all because of their incompetence and faulty repairs.
I left messages as he was never available to come to the phone and I went into the store in person to speak with him but he was either gone for the day or unavailable! So I went over his head to the District Manager. They refunded my money and thought that was the end of it, NOT! So the DM had my car towed to another location to have "more experienced mechanics" check it out. When I went to pick it up I was handed my key but no invoice to show what was checked or what was done if anything.
I asked for an invoice and was told that they couldn t print it out because their manager instructed them there wasn t one and just to give me the keys! So, on interstate driving my car back home lo and behold the brakes failed not once but twice, thank god my boss was following me to make sure I got home safely. I ve been exhausting all of my paycheck for a rental car that I am still driving over a month later.
Today the DM and a mechanic came to my house to test drive my car, and they drove it around the block, came back and said there was nothing wrong that everything with the brakes were fine! I am so angry at the incompetent service people that were allowed to work on my car and I was told by an employee at the Kirkwood location that defective parts and I improper installation was causing the problems.
I am going to go to whoever that is over the DM and have them pay some or all of this rental car because it was their lack of skills and incompetence that put me in this position from day one. They still have not provided proper document ion and invoices for each time it was towed and detailed invoices of who checked the car out, what was done and why It s a tire, for Pete s sake.
I brought my RAV4 in because the tire pressure light was lit.
National Tire & Battery
It was formerly owned by Sears until it was spun off in And there s more— they re the complete package for auto repair. With years of service experience, NTB are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries — you name it. So browse through their site and shop their full line-up of Bridgestone, Continental, Cooper, Michelin, Goodyear and numerous other tires for most driving styles and vehicle types. See your recommended maintenance schedule, find a nearby store or schedule an appointment, and consider your vehicle renewed. Appointments can be scheduled late at night as well as on weekends.
NTB rarely offers promo codes.
NTB Promo Codes
Cut the cost of eBay shopping to get discounts on Department Store before the sales end. A good method to help you save money. NTB offers the seasonal markdowns online. You can choose from a number of clearance collections and get some with best price. Don t be the last to find all these great bargains! Get more money back in your pocket.WATCH THE VIDEO ON THEME: How my Tire went flat at NTB tires
NTB Promo Codes & Coupons
This company is not yet accredited. To learn more, see reviews below or submit your own. Keep an eye on your inbox, the lastest consumer news is on it s way! A link has directed you to this review. Its location on this page may change next time you visit. I arrived at 1: One employee came walking through and assured me someone would help me shortly, so I thought maybe they are just really busy and gave them the benefit of the doubt because I was early and the time for me to arrive was 1: Well, one computer was working and the credit card machine was not. On the other desk, the credit card machine was working and the computer was not.
See how easy it is and buy your new tires online today at Goodyear. Allow 6 to 8 weeks. NTB shares 10 coupon codes and promo codes. We could not locate any NTB stores near. NTB offers a lot of different tires and a variety of. This is an American brand of tire retailer and auto service center.
NTB (National Tire & Battery)
You can access this and all available NTB coupons here: Be sure to check the Retail Coupons Database for any available oil change coupons! I would like to know why it takes an hour to change oil in the New Martinsville store when you have people standing around picking there nose and the man at the counter tells you it is because of the paper work involved and the time in the shop that takes so long. Well I know you have computers to make things faster, and you have 3 or 4 people in the shop lookin around, so why so long. I am 70 years old and I can change oil in my auto in about 15 minutes in the drive way and check everything else out under the hood. So why so long.. Terrible company.
NTB Coupons & Promo Codes
Explore commercial truck, aviation, off-road and other types of Goodyear tires. Search by DOT number to quickly and easily find information on recalls. Take a look at how some of our best tires stack up against the competition. Buy the right tire in a few simple steps. Learn more about how it works. Before you start shopping, learn how to compare tires side by side. A fast, convenient way to get exclusive rebates and finance your tire and service purchases. Sign up for Offers and More.
Go to ntb. Free Ntb.
Vehicle care is important, though sometimes we put it off because of the hassle or price. NTB Service Centers wants you to re-think routine auto-maintenance with their flexible business hours, low prices and quality services. In addition to fluid and oil changes, NTB offers tire services including alignment and rotation. They also fix steering issues, replace wiper blades and perform vehicle inspections. You can save with their low prices and package deals, or use any of our coupons. Use rebate offers to save on parts and tires. Some rebates even offer freebies like tires or lifetime brake pads! Servicing your car on a regular basis is a smart money-saving strategy. Cars with fresh oil and good tires are more likely to last longer and get better mileage. In addition, when you get your car checked often, you are more likely to prevent costly long-term damage. These include special financing options, six months of no interest and exclusive coupons.
These previously-issued NTB coupon codes may be expired, but you can try them to see if they work:. Discover New Products. Read Our Shopping Guides. Explore our "Best Brands" Lists. Browse our Brand Directory. Narrow Your Options. Compare Brands Side-by-Side.
Sign up for a Slickdeals account to remove this ad. First Unread. Forum Thread. Tire deals start at 7AM! No carryouts. Not valid with any other tire discount or offer. While supplies last. See store for details. See Deal. Good deal? You have chosen to thumb up this deal.VIDEO ON THEME: NTB sucks my truck after they put new tires on it and wheels balanced 3 times & still has vibration